Fulfillment Policy
Our Fulfillment Policy was last updated on August 16th, 2024
Thank you for choosing Keto Lifestyle Creations for your keto diet ebook needs. This Fulfillment Policy outlines the terms and conditions related to the delivery and fulfillment of digital products purchased through our website. By purchasing our digital products, you agree to the terms and conditions set forth in this policy.
Article 1: Digital Products
Article 1.1: Product Description
Our digital products consist of ebooks related to the keto diet. These ebooks are designed to provide information, guidance, and recipes for individuals interested in following a keto diet.
Article 1.2: Format
The ebooks are delivered in digital format (e.g., PDF) and can be accessed on various devices, including computers, tablets, and smartphones.
Article 2: Order Processing
Article 2.1: Order Confirmation
Upon successful completion of your purchase, you will receive an order confirmation email from Keto Lifestyle Creations. This email will include details of your order, including the titles of the ebooks purchased and the total amount charged.
Article 2.2: Delivery Method
All digital products are delivered electronically. You will receive a download link via email to access your purchased ebooks. This email will be sent to the email address you provided during the checkout process.
Article 2.3: Delivery Timeframe
The download link for your digital products will be sent to you within minutes of your purchase. In rare cases, it may take up to 24 hours for the email to be delivered. If you do not receive the email within this timeframe, please check your spam/junk folder or contact us at info@ketokarencreations.com for assistance.
Article 3: Accessing Digital Products
Article 3.1: Download Link
The email containing your download link will provide instructions on how to access and download your ebooks. Please ensure that you save the downloaded files to your device, as the download link may expire after a certain period.
Article 3.2: Technical Requirements
To access and read the ebooks, you may need specific software or applications (e.g., Adobe Acrobat Reader for PDFs). It is your responsibility to ensure that you have the necessary software to access the digital products.
Article 4: Issues with Digital Products
Article 4.1: Non-Receipt of Email
If you do not receive the email with your download link within the specified timeframe, please contact us at info@ketokarencreations.com for assistance. We will promptly resend the download link to ensure you receive your purchased products.
Article 4.2: Download Issues
If you encounter any issues downloading or accessing the digital products, please contact us at info@ketokarencreations.com for support. We will provide troubleshooting assistance to help resolve any technical difficulties.
Article 5: Refunds and Cancellations
Article 5.1: Refund Policy
Due to the nature of digital products, all sales are final. Once the ebooks have been delivered, we cannot offer refunds or exchanges. Please ensure that you review the product details carefully before making a purchase.
Article 5.2: Order Cancellations
Orders for digital products cannot be canceled once the download link has been sent. If you have any questions or concerns about your order, please contact us at info@ketokarencreations.com prior to completing your purchase.
Article 6: Customer Support
If you have any questions or need assistance with your order, please contact our customer support team at info@ketokarencreations.com. We are here to help and will respond to your inquiries as quickly as possible.
Article 7: Changes to This Fulfillment Policy
We may update our Fulfillment Policy from time to time. We will notify you of any changes by posting the new policy on this page. You are advised to review this Fulfillment Policy periodically for any changes. Changes to this policy are effective when they are posted on this page.
Article 8: Company information
Article 8.1: Contact Information
For any inquiries or support related to your digital product order, please contact us at:
Keto Lifestyle Creations
Homestead, Florida, 33032, USA
info@ketokarencreations.com
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All Rights Reserved.